The Effect of Satisfaction on the Relationship Between Employee Engagement and Performance
Keywords:
Employee Engagement, Employee Performance, SatisfactionAbstract
The outcomes of quality employees' efforts in the organization can be noticed. Work performance is defined as the comparison of work results to specified standards. The purpose of this study is to determine and analyze the influence of Employee Engagement on Employee Performance with Job Satisfaction as an Intervening Variable at the Palembang Sharia Branch Office of PT. State Savings Bank (Persero) Tbk. The questionnaire approach was utilized to collect data in this study, which was issued to personnel of the PT Bank Tabungan Negara (Persero) Tbk Palembang Sharia Branch Office. SmartPLS software version 3.0 was used to process the data. This study has found that employee engagement does not have a positive direct effect on employee performance; the next finding is that employee engagement has a direct effect on satisfaction. Employee satisfaction has a direct and beneficial impact on performance. Employee engagement has a positive and significant direct effect on employee performance, with satisfaction as the intervening variable.
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