PENGARUH SELF-EFFICACY TERHADAP KEPUASAN KERJA DENGAN VARIABEL BURNOUT SEBAGAI VARIABEL MEDIASI PADA KARYAWAN ORGANISASI SEKTOR BISNIS
DOI:
https://doi.org/10.38043/jimb.v7i2.3929Keywords:
Self-efficacy, Burnout, Kepuasan KerjaAbstract
Penelitian ini bertujuan untuk 1) Menganalisis pengaruh langsung variabel self-efficacy terhadap variabel kepuasan kerja; 2) Menganalisis pengaruh langsung variabel burnout terhadap variabel kepuasan kerja; 3) Menganalisis mediasi variabel burnout antara self-efficacy dan kepuasan kerja. Penelitian ini merupakan penelitian korelasional dan dianalisis dengan menggunakan SEM-PLS. Hasil penelitian menunjukkan bahwa variabel self-efficacy memiliki pengaruh dan signifikan terhadap variabel kepuasan kerja (? = 0.553, p < 0.001). Sementara untuk variabel burnout memiliki pengaruh yang negatif dan signifikan terhadap variabel kepuasan kerja (? = -0.489, p < 0.001). Selanjutnya, variabel burnout juga diketahui memoderasi self-efficacy terhadap kepuasan kerja, dengan ? = 0.395, p < 0.001. Berdasarkan hasil penelitian, peneliti menyarankan para pengambil kebijakan di organisasi bisnis untuk menghindari burnout di lingkungan karyawan adalah dengan tidak memberikan beban kerja yang berlebihan. Selain itu, dilakukannya retreat kantor secara berkala juga dapat menjadi upaya oleh para petinggi organisasi bisnis untuk mencegah terjadinya burnout. Selain itu agar para supervisor atau manajer untuk memberikan pujian kepada para karyawannya, ketika karyawannya tersebut melakukan hal yang baik atau memiliki prestasi di tempat kerja.
Downloads
References
Appelbaum, Nital P., Nathaniel Lee, Michael Amendola, Kelley Dodson, and Brian Kaplan. 2019. “Surgical Resident Burnout and Job Satisfaction: The Role of Workplace Climate and Perceived Support.” Journal of Surgical Research 234 (804): 20–25. https://doi.org/10.1016/j.jss.2018.08.035.
Appleton, Kevin, Allan House, and Anthony Dowell. 1998. “A Survey of Job Satisfaction, Sources of Stress and Psychological Symptoms among General Practitioners in Leeds.” British Journal of General Practice 48 (428): 1059–63.
Arnold, Hugh J, Daniel C Feldman, and Gerry Hunt. 1992. Organizational Behaviour: A Canadian Perspective. McGraw-Hill Ryerson.
Bandura, A. 1977. “Self-Efficacy: Toward a Unifying Theory of Behavioral Change.” Psychological Review. 1977, Vol. 84, No. 2, 191-215 84 (2): 192–215.
Bandura, Albert. 1986. “Social Foundations of Thought and Action.” Englewood Cliffs, NJ 1986 (23–28).
———. 1997. “Self-Efiicacy: The Exercise Ofcontrol.” New York: Freeman.
———. 1999. “Social Cognitive Theory of Personality.” Handbook of Personality 2: 154–96.
———. 2001. “Social Cognitive THeory: An Agentic Perspective,” no. December: 1–26.
Betoret, Fernando Doménech, and Amparo Gómez Artiga. 2010. “Barriers Perceived by Teachers at Work, Coping Strategies, Self-Efficacy and Burnout.” The Spanish Journal of Psychology 13 (2): 637–54.
Borgogni, L., S. Dello Russo, M. Miraglia, and M. Vecchione. 2013. “The Role of Self-Efficacy and Job Satisfaction on Absences from Work.” Revue Europeenne de Psychologie Appliquee 63 (3): 129–36. https://doi.org/10.1016/j.erap.2012.08.007.
Broeck, Anja Van den, Maarten Vansteenkiste, Hans De Witte, and Willy Lens. 2008. “Explaining the Relationships between Job Characteristics, Burnout, and Engagement: The Role of Basic Psychological Need Satisfaction.” Work & Stress 22 (3): 277–94. https://doi.org/10.1080/02678370802393672.
Cordes, Cynthia L, and Thomas W Dougherty. 1993. “A Review and an Integration of Research on Job Burnout.” Academy of Management Review 18 (4): 621–56.
Creswell, John W, and J David Creswell. 2017. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage publications.
Eliyana, Anis, and A Sridadi. 2020. “Workplace Spirituality and Job Satisfaction toward Job Performance: The Mediation Role of Workplace Deviant Behavior and Workplace Passion.” Management Science Letters 10 (11): 2507–20.
Faul, Franz, Edgar Erdfelder, Albert-Georg Lang, and Axel Buchner. 2007. “G* Power 3: A Flexible Statistical Power Analysis Program for the Social, Behavioral, and Biomedical Sciences.” Behavior Research Methods 39 (2): 175–91.
Friedman, Isaac A. 2003. “Self-Efficacy and Burnout in Teaching: The Importance of Interpersonal-Relations Efficacy.” Social Psychology of Education 6 (3): 191–215.
Fukui, Sadaaki, Wei Wu, and Michelle P. Salyers. 2019. “Impact of Supervisory Support on Turnover Intention: The Mediating Role of Burnout and Job Satisfaction in a Longitudinal Study.” Administration and Policy in Mental Health and Mental Health Services Research 46 (4): 488–97. https://doi.org/10.1007/s10488-019-00927-0.
Galindo-Dom’inguez, Héctor, Maitane Pegalajar, and others. 2020. “Mediator and Moderator Effect of Resilience between Self-Efficacy and Burnout amongst Social and Legal Sciences Faculty Members.” Revista de Psicodidáctica (English Ed.) 25 (2): 127–35.
Gemzøe Mikkelsen, Eva, and Ståle Einarsen. 2002. “Relationships between Exposure to Bullying at Work and Psychological and Psychosomatic Health Complaints: The Role of State Negative Affectivity and Generalized Self--Efficacy.” Scandinavian Journal of Psychology 43 (5): 397–405.
Gist, Marilyn E, and Terence R Mitchell. 1992. “Self-Efficacy: A Theoretical Analysis of Its Determinants and Malleability.” Academy of Management Review 17 (2): 183–211.
Hair Jr, Joseph F, G Tomas M Hult, Christian Ringle, and Marko Sarstedt. 2016. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage publications.
Henseler, Jörg, Christian M. Ringle, and Marko Sarstedt. 2015. “A New Criterion for Assessing Discriminant Validity in Variance-Based Structural Equation Modeling.” Journal of the Academy of Marketing Science 43 (1): 115–35. https://doi.org/10.1007/s11747-014-0403-8.
Hombrados-Mendieta, Isabel, and Francisco Cosano-Rivas. 2013. “Burnout, Workplace Support, Job Satisfaction and Life Satisfaction among Social Workers in Spain: A Structural Equation Model.” International Social Work 56 (2): 228–46. https://doi.org/10.1177/0020872811421620.
Hossin Poor Sadat Abadi, Gafar, and Esmail Karamzadeh. 2019. “Explaining the Relationship between Job Burnout and Organizational Performance of the Police Stations’ Staff Members in Eslamshahr City.” Journal of Social Order 11 (2): 23–44.
Iaffaldano, Michelle T, and Paul M Muchinsky. 1985. “Job Satisfaction and Job Performance: A Meta-Analysis.” Psychological Bulletin 97 (2): 251.
Jackson, Susan E, and Christina Maslach. 1982. “After-Effects of Job-Related Stress: Families as Victims.” Journal of Organizational Behavior 3 (1): 63–77.
Jacobsen, Christian Bøtcher, and Lotte Bøgh Andersen. 2017. “Leading Public Service Organizations: How to Obtain High Employee Self-Efficacy and Organizational Performance.” Public Management Review 19 (2): 253–73.
Judge, Timothy A, and Joyce E Bono. 2001. “Relationship of Core Self-Evaluations Traits—Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability—with Job Satisfaction and Job Performance: A Meta-Analysis.” Journal of Applied Psychology 86 (1): 80.
Judge, Timothy A, Carl J Thoresen, Joyce E Bono, and Gregory K Patton. 2001. “The Job Satisfaction--Job Performance Relationship: A Qualitative and Quantitative Review.” Psychological Bulletin 127 (3): 376.
Judge, Timothy A, and Shinichiro Watanabe. 1994. “Individual Differences in the Nature of the Relationship between Job and Life Satisfaction.” Journal of Occupational and Organizational Psychology 67 (2): 101–7.
Kapur, Navneet, Kevin Appleton, and Richard D Neal. 1999. “Sources of Job Satisfaction and Psychological Distress in GPs and Medical House Officers.” Family Practice 16 (6): 600–601.
Kerr, Richard R. 2017. “Burnout.” Urology Times 45 (7): 34. https://doi.org/10.1097/00007611-198705000-00034.
Khamisa, Natasha, Brian Oldenburg, Karl Peltzer, and Dragan Ilic. 2015. “Work Related Stress, Burnout, Job Satisfaction and General Health of Nurses.” International Journal of Environmental Research and Public Health 12 (1): 652–66. https://doi.org/10.3390/ijerph120100652.
Kitai, Eliezer, Talma Kushnir, Michael Herz, Shmuel Melamed, Dorit Vigiser, and M Granek. 1999. “Correlation of Work Structure and Job Satisfaction among Israeli Family Physicians.” The Israel Medical Association Journal: IMAJ 1 (4): 236–40.
Lawler III, E E. 1991. “High Involvement Management Jossey-Bass.”
Leiter, Michael P, and Christina Maslach. 1988. “The Impact of Interpersonal Environment on Burnout and Organizational Commitment.” Journal of Organizational Behavior 9 (4): 297–308.
Llorens-Gumbau, Susana, and Marisa Salanova-Soria. 2014. “Loss and Gain Cycles? A Longitudinal Study about Burnout, Engagement and Self-Efficacy.” Burnout Research 1 (1): 3–11.
Locke, Edwin A. 1970. “Job Satisfaction and Job Performance: A Theoretical Analysis.” Organizational Behavior and Human Performance 5 (5): 484–500.
Maslach, Christina, and Susan E. Jackson. 1981. “The Measurement of Experienced Burnout.” Journal of Organizational Behavior 2 (2): 99–113. https://doi.org/10.1002/job.4030020205.
Maslach, Christina, and Michael P Leiter. 2008. The Truth about Burnout: How Organizations Cause Personal Stress and What to Do about It. John Wiley & Sons.
McGlone, Shauna J, and Ian G Chenoweth. 2001. “Job Demands and Control as Predictors of Occupational Satisfaction in General Practice.” Medical Journal of Australia 175 (2): 88–91.
Mittal, Monika, and Sher Singh Bhakar. 2018. “Examining the Impact of Role Overload on Job Stress, Job Satisfaction and Job Performance-a Study among Married Working Women in Banking Sector.” International Journal of Management Studies 2 (7): 1.
Murtza, Muhammad Hamid, Shahzad Ali Gill, Hassan Danial Aslam, and Amna Noor. 2021. “Intelligence Quotient, Job Satisfaction, and Job Performance: The Moderating Role of Personality Type.” Journal of Public Affairs 21 (3): e2318.
O’Sullivan, Bernadette, A M Keane, and Andrew W Murphy. 2005. “Job Stressors and Coping Strategies as Predictors of Mental Health and Job Satisfaction among Irish General Practitioners.”
Ochoa, Paola. 2018. “Impact of Burnout on Organizational Outcomes, the Influence of Legal Demands: The Case of Ecuadorian Physicians.” Frontiers in Psychology 9: 662.
Orpen, Christopher. 1999. “The Impact of Self-Efficacy on the Effectiveness of Employee Training.” Journal of Workplace Learning 11 (4): 119–22. https://doi.org/10.1108/13665629910276034.
Perdue, Stacie Vernick, Robert C Reardon, and Gary W Peterson. 2007. “Person—Environment Congruence, Self-Efficacy, and Environmental Identity in Relation to Job Satisfaction: A Career Decision Theory Perspective.” Journal of Employment Counseling 44 (1): 29–39.
Price, James L. 2001. “Reflections on the Determinants of Voluntary Turnover.” International Journal of Manpower 22 (7): 600–624. https://doi.org/10.1108/EUM0000000006233.
Rezaee, Afshin, Hoshang Khoshsima, Esmail Zare-Bahtash, and Abdullah Sarani. 2018. “A Mixed Method Study of the Relationship between EFL Teachers’ Job Satisfaction and Job Performance in Iran.” International Journal of Instruction 11 (4): 577–92.
Sherer, Mark, James E. Maddux, Blaise Mercandante, Steven Prentice-Dunn, Beth Jacobs, and Ronald W. Rogers. 1982. “The Self-Efficacy Scale: Construction and Validation.” Psychological Reports 51 (2): 663–71. https://doi.org/10.2466/pr0.1982.51.2.663.
Spector, Paul E. 1997. Job Satisfaction: Application, Assessment, Causes, and Consequences. Vol. 3. Sage.
Sutherland, V J, and C L Cooper. 1993. “Identifying Distress among General Practitioners: Predictors of Psychological Ill-Health and Job Dissatisfaction.” Social Science & Medicine 37 (5): 575–81.
Ulmer, Barbara, and Mark Harris. 2002. “Australian GPs Are Satisfied with Their Job: Even More so in Rural Areas.” Family Practice 19 (3): 300–303.
Ventura, Mercedes, Marisa Salanova, and Susana Llorens. 2015. “Professional Self-Efficacy as a Predictor of Burnout and Engagement: The Role of Challenge and Hindrance Demands.” The Journal of Psychology 149 (3): 277–302.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Marwansyah Marwansyah, Damri Damri, Frilla Degustia
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.