The Importance of Destination Image and Tourist Self-Congruity in Increasing Intention to Visit: A Case Study on Generations Y and Z at the Seaweed Tourism Destination in Nusa Penida, Bali

Authors

  • Ni Wayan Merry Nirmala Yani Politeknik Negeri Bali
  • Ni Putu Lianda Ayu Puspita Politeknik Negeri Bali
  • Putu Tika Virginiya Politeknik Negeri Bali

DOI:

https://doi.org/10.38043/jimb.v9i1.5538

Keywords:

Destination Image, Intention to Visit, Seaweed, Self-Congruity

Abstract

This research aimed to examine the relationships among destination image, self-congruity, and visiting intention, as well as the complementary mediating role of self-congruity between destination image and visiting intention. Using a questionnaire as the primary data collection instrument, the study included a sample of 397 participants from Generations Y and Z in Bali, selected through simple random sampling. Data were analyzed using first-order path analysis with structural equation modeling (SEM) in SmartPLS software. The results indicate that self-congruity plays a complementary mediating role between destination image and visiting intention. Additionally, destination image has a significant positive effect on self-congruity, which in turn positively influences visiting intention. These findings contribute to the Theory of Planned Behavior by providing insights into the relationships between destination image, self-congruity, and visiting intention, thereby reinforcing the theory’s underlying principles. From a practical standpoint, this research offers valuable insights for tourism industry stakeholders, aiding in the refinement of destination management and the development of more effective marketing strategies. Understanding the mediating role of self-congruity can help stakeholders identify specific areas for improvement to attract more visitors.

Downloads

Download data is not yet available.

References

Afshardoost, M., & Eshaghi, M. S. (2020). Destination image and tourist behavioural intentions: A meta-analysis. Tourism Management, 81, 104154. https://doi.org/10.1016/j.tourman.2020.104154

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179211. https://doi.org/10.1016/0749-5978(91)90020-T

Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media interaction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 112.

Alicia, D., & Suryasih, I. A. (2022). Strategi Pengembangan Pariwisata Desa Batununggul Kecamatan Nusa Penida Kabupaten Klungkung Bali. Jurnal Destinasi Pariwisata, 10(1), 108. https://jurnal.harianregional.com/destinasipar/full-100178

Amir, F. L., Parwati, K. S. M., & Darsana, I. M. (2022). Post-Covid-19 Nusa Penida Tourism Recovery as a Sustainable Spiritual Tourism Area. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(2). https://doi.org/https://doi.org/10.33258/birci.v5i2.5226

Archie, T., Hayward, C. N., Yoshinobu, S., & Laursen, S. L. (2022). Investigating the linkage between professional development and mathematics instructors use of teaching practices using the theory of planned behavior. PLOS ONE, 17(4), e0267097. https://doi.org/10.1371/journal.pone.0267097

Ardyan, E., & Wibisono, U. (2019). Between self congruity, destination relationship and memorable tourist experience: an empiric study on the loyalty of tourist destination. JDM (Jurnal Dinamika Manajemen), 10(1), 111123. https://journal.unnes.ac.id/nju/jdm/article/view/17408/9686

Beerli, A., Meneses, G. D., & Gil, S. M. (2007). Self-congruity and destination choice. Annals of Tourism Research, 34(3), 571587. https://doi.org/10.1016/j.annals.2007.01.005

Biswas, J., & Shabbirhusain, R. V. (2019). Role of Self-Congruity in Predicting Travel Intention. In Methodological Issues in Management Research: Advances, Challenges, and the Way Ahead (pp. 261267). Emerald Publishing Limited. https://doi.org/10.1108/978-1-78973-973-220191015

Cifci, I. (2022). Testing self-congruity theory in Bektashi faith destinations: The roles of memorable tourism experience and destination attachment. Journal of Vacation Marketing, 28(1), 319. https://doi.org/10.1177/13567667211011758

izel, B., & Ajanovic, E. (2016). Destination Brand Personality, Self-Congruity Theory and the Intention to Visit a Destination. Mediterranean Journal of Humanities, 6(1), 11. https://doi.org/10.13114/MJH.2016119286

Erawan, T. (2020). Indias destination image and loyalty perception in Thailand. International Journal of Tourism Cities, 6(3), 565582. https://doi.org/10.1108/IJTC-08-2019-0129

Gonzalez-Jimenez, H., Fastoso, F., & Fukukawa, K. (2019). How independence and interdependence moderate the self-congruity effect on brand attitude: A study of east and west. Journal of Business Research, 103, 293300. https://doi.org/10.1016/j.jbusres.2019.01.059

Goyal, C., & Taneja, U. (2023). Electronic word of mouth for the choice of wellness tourism destination image and the moderating role of COVID-19 pandemic. Journal of Tourism Futures, ahead-of-print. https://doi.org/10.1108/JTF-08-2022-0207

Gyulavri, T., & Malota, E. (2019). The role of culture personality and self-congruity in the evaluation of cultures as destinations. Tourism Review, 74(3), 632645. https://doi.org/10.1108/TR-02-2018-0026

Hagger, M. S., Cameron, L. D., Hamilton, K., Hankonen, N., & Lintunen, T. (2020). The Handbook of Behavior Change (M. S. Hagger, L. D. Cameron, K. Hamilton, N. Hankonen, & T. Lintunen (eds.)). Cambridge University Press. https://doi.org/10.1017/9781108677318

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd Editio). Sage Publications Inc.

Hajar, S., Nafisah, N., & Wulung, S. R. P. (2021). Systematic literature review on self-congruity in tourism destination. Journal of Tourism Education, 1(1), 2127.

Haryono, G., & Albetris, A. (2023). Role Of Brand Image Mediation On Consumer Interest In Choosing Umrah And Hajj Services In The New Normal Era. Journal Of Business Studies And Management Review, 6(2), 169181. https://doi.org/10.22437/jbsmr.v6i2.25397

Islam, T., Attiq, S., Hameed, Z., Khokhar, M. N., & Sheikh, Z. (2019). The impact of self-congruity (symbolic and functional) on the brand hate. British Food Journal, 121(1), 7188. https://doi.org/10.1108/BFJ-03-2018-0206

Jeong, Y., & Kim, S. (2019). Exploring a suitable model of destination image. Asia Pacific Journal of Marketing and Logistics, 31(5), 12871307. https://doi.org/10.1108/APJML-10-2018-0441

Kumar, V. (2016). Examining the role of destination personality and self-congruity in predicting tourist behavior. Tourism Management Perspectives, 20, 217227. https://doi.org/10.1016/j.tmp.2016.09.006

Liat, C. B., Enriquez Jr, B. B., Thornborrow, T., & Mansori, S. (2019). Application of the Theory on Planned Behaviour to Green Hotel Visit Intention: An Extension of Self-Identity. Journal of Marketing Advances and Practices, 1(1), 121.

Libre, A., Manalo, A., & Laksito, G. S. (2022). Factors influencing Philippines touristrevisit intention: the role and effect of destination image, tourist experience, perceived value, and tourist satisfaction. International Journal of Quantitative Research and Modeling, 3(1), 112. https://journal.rescollacomm.com/index.php/ijqrm/article/view/260

Liu, C., Zhang, Y., & Zhang, J. (2020). The impact of self-congruity and virtual interactivity on online celebrity brand equity and fans purchase intention. Journal of Product & Brand Management, 29(6), 783801. https://doi.org/10.1108/JPBM-11-2018-2106

Lung-Kuang, N. (2021). To Share The Online Spiritual Or Religious Knowledge: Integrating The Self-Congruity And Social Capital Theories. International Journal of Research in Commerce and Management Studies, 03(06), 0128. https://doi.org/10.38193/IJRCMS.2021.3601

Luo, J. M., & Ye, B. H. (2020). Role of generativity on tourists experience expectation, motivation and visit intention in museums. Journal of Hospitality and Tourism Management, 43, 120126. https://doi.org/10.1016/j.jhtm.2020.03.002

Natasia, N., & Tunjungsari, H. K. (2021). Country Image, Destination Image, Self-Congruity, and Revisit Intention to Singapore: The Mediating Role of Memorable Tourism Experience. International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021), 14501455. https://doi.org/10.2991/assehr.k.210805.228

Nguyen Viet, B., Dang, H. P., & Nguyen, H. H. (2020). Revisit intention and satisfaction: The role of destination image, perceived risk, and cultural contact. Cogent Business & Management, 7(1), 1796249. https://doi.org/10.1080/23311975.2020.1796249

Nurhaida, I., Sitorus, S. H., Bakri, S., Despa, D., & Nurhasanah, N. (2023). Tourist Interests as a Basis for Post-Covid-19 Pandemic Tourism Visit Recovery Planning: Studies in the Ecotourism Area of Way Kambas National Park, Lampung Province. KnE Social Sciences, 132146. https://doi.org/10.18502/kss.v8i5.12994

Phucharoen, P. (2016). The effects of destination image, destination personality, and self-congruity on tourists intention. Rajamangala University of Technology Thanyaburi. Faculty of Business . http://www.repository.rmutt.ac.th/dspace/handle/123456789/2986

Qadri, R. A. (2021). The Impact Of Word Of Mouth And Discounts On Visit Intention With Destination Image As Intervening On Tourist Destinations In The City Of Batam. Journal of Business Studies and Mangement Review, 5(1), 7983. https://doi.org/10.22437/jbsmr.v5i1.15632

Ramadhan, A. H., Suharyono, S., & Kumadji, S. (2015). Pengaruh city branding terhadap minat berkunjung serta dampaknya pada keputusan berkunjung (survei pada wisatawan kota Surabaya 2015). Jurnal Administrasi Bisnis, 28(2). https://download.garuda.kemdikbud.go.id/article.php?article=371005&val=6468&title=PENGARUH CITY BRANDING TERHADAP MINAT BERKUNJUNG SERTA DAMPAKNYA PADA KEPUTUSAN BERKUNJUNG Survei pada Wisatawan Kota Surabaya 2015

Ramadhani, S. A., Kurniawati, M., & Nata, J. H. (2019). Effect of destination image and subjective norm toward intention to visit the world best halal tourism destination of Lombok Island in Indonesia. KnE Social Sciences/International Conference on Islam, Economy, and Halal Industry (ICIEHI), 1, 8395.

Salim, E., Ali, H., & Yulasmi. (2023). Analysis of Efforts to Encourage Increased Interest in Tourism. Journal of Law and Sustainable Development, 11(4), e905. https://doi.org/10.55908/sdgs.v11i4.905

Setiawan, S., Utami, N. P., Anggara, M. A. K. D., Nofriansyah, M. D., Fikriansyah, M. R., Azzahra, R., & Hidayanto, A. N. (2022). Intention to Visit Tourist Destinations: The Effect of Mobile Tourism Recommender System on Visit Intention. Jurnal Sistem Informasi (Journal of Information System), 18(1), 45. https://d1wqtxts1xzle7.cloudfront.net/102816775/424-libre.pdf?1685450879=&response-content-disposition=inline%3B+filename%3DIntention_to_Visit_Tourist_Destinations.pdf&Expires=1729012450&Signature=eMv~bhSN9v0AJKUYd9CM9-yzIDU4UoAbpzzruUx25wUoS0zfXyF1Xg4y9D

Sudipa, N., Mahendra, M. S., Adnyana, W. S., & Pujaastawa, I. B. (2020). Daya Dukung Air di Kawasan Pariwisata Nusa Penida, Bali. Jurnal Sumberdaya Alam Dan Lingkungan, 7(3), 117123. https://doi.org/10.21776/ub.jsal.2020.007.03.4

Sugiyono, P. D. (2021). Metode Penelitian Kualitatif (Keempat). Alfabeta.

Suhud, U., Marmaya, N. H., Lada, S., & Wahidah, U. (2023). Intention to Visit a World-Famous Tourism Village in Bali: The Role of Destination Image, Self-congruence, and Destination Personality. In 1st International Conference of Management and Business (ICoMB 2022) (pp. 96106). Atlantis Press. https://doi.org/10.2991/978-94-6463-160-9_11

Tarigan, E., & Dewi, L. (2022). Marketing and promotion strategies in visiting interest back to Jungeland Adventure Theme Park Sentul. Jurnal Inovasi Penelitian, 3(6), 66056610. https://doi.org/https://doi.org/10.47492/jip.v3i6.2119

Taufik, E. R., Hasan, S., Titin, T., Singagerda, F. S., & Sinambela, E. A. (2022). Hospitals Visit Intention and Visit Decision: How the Role of Viral and Word of Mouth Marketing? Frontiers in Public Health, 10, 948554. https://doi.org/10.3389/fpubh.2022.948554

Thaothampitak, W., & Wongsuwatt, S. (2022). The effect of e-WOM on foreign students travel intention related to visiting tourism destinations along Thailands Andaman coast in the wake of the COVID-19 pandemic: Mediating roles of destination image. Journal of Community Development Research (Humanities and Social Sciences), 15(1), 6275. https://doi.org/https://doi.org/10.14456/jcdr-hs.2022.6

Ulker-Demirel, E., & Ciftci, G. (2020). A systematic literature review of the theory of planned behavior in tourism, leisure and hospitality management research. Journal of Hospitality and Tourism Management, 43, 209219. https://doi.org/10.1016/j.jhtm.2020.04.003

Vinh, N. Q. (2023). Impact of Self Congruity and Destination Image on Tourist Loyalty: Evidence from Recreation farm Tourism. International Journal of Professional Business Review, 8(4), e01567. https://doi.org/10.26668/businessreview/2023.v8i4.1567

Wibowo, A. T., Prasetyo, B. D., & Kriyantono, R. (2019). The Influence Of Halal Tourism Destination Branding On Visitorssatisfaction And Revisit Intention (A Study Of Domestic Tourist In Lombok, West Nusa Tenggara). Media Bina Ilmiah, 14(4), 24312440. https://doi.org/https://doi.org/10.33758/mbi.v14i4.431

Yang, S., Isa, S. M., Wu, H., Ramayah, T., & Jermsittiparser, K. (2020). Examining the role of destination image, self-congruity and trip purpose in predicting post-travel intention: The case of Chinese tourists in New Zealand. Revista Argentina de Clinica Psicologica, 29(5), 15041517. https://doi.org/10.24205/03276716.2020.1148

Downloads

Published

2024-06-25

How to Cite

1.
Ni Wayan Merry Nirmala Yani, Puspita NPLA, Virginiya PT. The Importance of Destination Image and Tourist Self-Congruity in Increasing Intention to Visit: A Case Study on Generations Y and Z at the Seaweed Tourism Destination in Nusa Penida, Bali. j.imb [Internet]. 2024Jun.25 [cited 2024Nov.21];9(1):77-91. Available from: https://journal.undiknas.ac.id/index.php/manajemen/article/view/5538

Issue

Section

Articles