Mediating Effect of Brand Image in Influencer Marketing's Impact on Repurchase Intention of Scarlett Whitening

Authors

  • Kadek Riyan Putra Richadinata Universitas Bali Inernasional
  • Kadek Krisna Saputra Universitas Pendidikan Nasional
  • Nyoman Sri Manik Parasari Universitas Pendidikan Nasional

DOI:

https://doi.org/10.38043/technopreneurbiz.v1i1.6972

Keywords:

Brand Image, Online Influencer Marketing, Repurchase Intention

Abstract

This study aims to investigate the role of brand image in mediating the effect of online influencer marketing on repurchase intention, focusing on the Scarlett Whitening brand in Denpasar. The research employs a quantitative approach with a sample of 110 respondents who are consumers of Scarlett Whitening in Denpasar. Data was collected through questionnaires and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS). The findings reveal that online influencer marketing positively influences repurchase intention, with brand image acting as a significant mediator in this relationship. Furthermore, brand image is positively associated with both online influencer marketing and repurchase intention. The study highlights the critical role of brand image in enhancing the effectiveness of influencer marketing strategies, thereby contributing to increased repurchase intention. These results provide valuable insights for marketers aiming to optimize consumer retention through influencer marketing by leveraging a strong brand image.

References

Adelekan, S. A., Williamson, M., Atiku, S. O., & Ganiyu, I. O. (2018). Mediating influence of self-efficacy in the development of entrepreneurial intentions among undergraduates. Journal of Accounting and Management, 8(3), 14–26.

Adha, S., Fahlevi, M., Rita, & Rabiah, A. S. (2020). Pengaruh sosial media influencer terhadap pengaruh minat kerja antar brand. Journal of Industrial Engineering & Management Research (JIEMAR), 1(June), 70–82. https://jiemar.org/index.php/jiemar/article/view/28

Adrianto, R., & Kurnia. (2021). Kredibilitas influencer dalam membentuk kepercayaan konsumen terhadap brand. Jurnal Riset Manajemen Komunikasi, 1(1), 54–60. https://doi.org/10.29313/jrmk.v1i1.117

Cohen, L. H., Cimbolic, K., Armeli, S. R., & Hettler, T. R. (2010). Quantitative assessment of thriving. Journal of Social Issues, 54(2), 323–335. https://doi.org/10.1111/j.1540-4560.1998.tb01221.x

Dewi, I. G. A. P. R. P., & Ekawati, N. W. (2019). Peran kepuasan konsumen memediasi pengaruh brand image terhadap repurchase intention. E-Jurnal Manajemen Universitas Udayana, 8(5), 2722. https://doi.org/10.24843/ejmunud.2019.v08.i05.p05

Emeralda, M. V., & Kurniawati. (2022). Analisis pengaruh social media marketing dan influencer marketing terhadap brand loyalty dengan brand trust dan brand equity sebagai mediasi. Jurnal Ekonomi Dan Bisnis, 9(1), 146–156.

Filho, J. M., Matos, S., Trajano, S., & Lessa, B. (2020). Determinants of social entrepreneurial intentions in a developing country context. Journal of Business Venturing Insights, 14(April). https://doi.org/10.1016/j.jbvi.2020.e00207

Ghozali, I. (2016). Aplikasi analisis multivariat dengan program IBM SPSS 23 (Edisi 8). Badan Penerbit Universitas Diponogoro.

Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis (7th ed.). Pearson Education.

Hatta, H., & Adrenanus, R. (2019). Pengaruh influencer, membership program, dan Instagram ads terhadap minat pembelian ulang customer brand Coach. Management, and Industry (JEMI), 2(2), 79–89. http://jurnal.bakrie.ac.id/index.php/JEMI/article/view/1892

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Hermanda, A., Sumarwan, U., & Tinaprillia, N. (2019). The effect of social media influencer on brand image, self-concept, and purchase intention. Journal of Consumer Sciences, 4(2), 76–89. https://doi.org/10.29244/jcs.4.2.76-89

Jena, R. K. (2020). Measuring the impact of business management students' attitude towards entrepreneurship education on entrepreneurial intention: A case study. Computers in Human Behavior, 107(January), 106275. https://doi.org/10.1016/j.chb.2020.106275

Kartajaya, H. (2007). Hermawan Kartajaya on marketing mix. Mizan.

Kotler, P., & Armstrong, G. (2012). Principles of marketing. Prentice Hall.

Kotler, P., & Keller, K. L. (2016). Manajemen pemasaran (edisi 12, Jilid 1 & 2). PT Indeks.

Larasati, A., & Baehaqi, M. (2022). Pengaruh perceived quality dan brand image terhadap repurchase intention dengan customer satisfaction sebagai variabel intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA), 4(1), 48–71. https://doi.org/10.32639/jimmba.v4i1.64

Lestari, T. A. (2020). The effect of scarcity appeal in advertising to purchase intention through customer attitude on box set in buying physical albums. International Journal of Innovative Science and Research Technology, 5(9), 11–21. https://doi.org/10.38124/ijisrt20sep011

Mubarak, N., Kusumawati, A., & Raharjo, K. (2021). Menggali peran digital fitness influencer terhadap parasocial interaction dan fan citizenship behaviour. Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), 5(3), 764–790. https://doi.org/10.25139/jsk.v5i3.3633

Prakasa Restuputra, M. D., & Rahanatha, G. B. (2020). Promosi penjualan, store atmosphere, dan brand image berpengaruh terhadap repurchase intention. E-Jurnal Manajemen Universitas Udayana, 9(8), 3019. https://doi.org/10.24843/ejmunud.2020.v09.i08.p07

Purnapardi, M. S., & Indarwati, T. A. (2022). Pengaruh product quality dan brand image terhadap repurchase intention produk kosmetik halal di e-commerce. Jurnal Ilmu Manajemen, 10(1), 136–147. https://doi.org/10.26740/jim.v10n1.p136-147

Putri, N. Z., & Widodo, T. (2022). Analisis pengaruh customer review dan influencer review dengan trust sebagai variabel moderasi terhadap purchase intention pada e-commerce (studi pada Tokopedia). 9(3), 1308–1315.

Salisu, J. B. (2020). Entrepreneurial training effectiveness, government entrepreneurial supports and venturing of TVET students into IT-related entrepreneurship – An indirect-path effects analysis. Heliyon, 6(11), e05504. https://doi.org/10.1016/j.heliyon.2020.e05504

Sarwono, J. (2018). Statistik untuk riset skripsi. Andi Offset.

Sugiharto, S. A., & Ramadhana, M. R. (2018). Pengaruh kredibilitas influencer terhadap sikap pada merek (studi pada mahasiswa Fakultas Komunikasi dan Bisnis Universitas Telkom). Jurnal Ilmu Politik dan Komunikasi, 7(2). https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=Sugiharto+%26+Ramadhana%2C+2018+&btnG=

Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: PT Alfabet.

Suliyanto. (2018). Metode penelitian bisnis. Andi Offset.

Tr, C. N., Yunus, M., & Chan, S. (2022). The effect of content marketing and social media influencer on customer satisfaction and their impact on online repurchase intention during the COVID-19 pandemic. 5(6), 156–168.

Utama, I. G. N. R. (2018). Statistik penelitian bisnis dan pariwisata. Andi Offset.

Wijayajaya, R., & Astuti, T. (2018). The effect of trust and brand image to repurchase intention in online shopping. KnE Social Sciences, 3(10), 915. https://doi.org/10.18502/kss.v3i10.3182

Zukhrufani, A., & Zakiy, M. (2019). The effect of beauty influencer, lifestyle, brand image, and halal labelization towards halal cosmetical purchasing decisions. Jurnal Ekonomi Dan Bisnis Islam (Journal of Islamic Economics).

Downloads

Published

2025-06-25

How to Cite

Richadinata , K. R. P. ., Saputra, K. K., & Parasari, N. S. M. . (2025). Mediating Effect of Brand Image in Influencer Marketing’s Impact on Repurchase Intention of Scarlett Whitening. TechnopreneurBiz: International Journal of Digital Business Evolution, 1(1), 7-13. https://doi.org/10.38043/technopreneurbiz.v1i1.6972

Issue

Section

Articles