Persepsi Karyawan Untuk Meningkatkan Servant Leadership

Abstract

This research aims to know how employee’s perception to improve servant leadership
(Study at RSUD Wangaya Denpasar) also how application servant leadership based on
Patterson Theory. This research used qualitative method by doing depth interview towards
seven employees as informant.
Based on interview can be stated that perception owned by employees RSUD
Wangaya Kota Denpasar is really required in performing work, because by existence about
how application servant leadership will be improved as according to procedures about
quality and benefit servant leadership to all society. Actually, Servant Leadership is
leadership culture exist on Christianity teaching. Servant leadership, mainly in Bali
frequently known as term”Meyadnya” meansholy sacrifice perfomed sincerely in Hindu
teaching. Servant Leadership already performed by RSUD Wangaya Kota Denpasar and so
many changes done by this hospital. Servant leadership is fully proven made RSUD Wangaya
Kota Denpasar as reference hospital that always ready to give service. Approach used
Patterson Theory also really related to how servant leadership can be done at RSUD
Wangaya Kota Denpasar, which our love in giving best service really needed by many that
take healing at RSUD Wangaya Kota Denpasar. Each employees should be humble and work
without ego owned. Application Servant Leadership should be in way of sincere, without
expecting and return from society. Moreover, having strong self esteem with leader,employee
and societythat come to heal at RSUD Wangaya Kota Denpasar.

Keywords : Employee Perception, Servant Leadership.