Faktor-Faktor Yang Mempengaruhi Turnover Intention Dengan Variabel Intervening Kepuasan Kerja Dan Komitmen Organisasi

Abstract

Arranging employee is a difficult and complex matter because they have different
mind, feeling, status, will and background bring to company so employee can not be set and
charged as like setting machine, capital, building, etc. So this indicates that the need to
conduct effective human resources management in organization.
Sample determination technique is maximum likelihood estimation using specific
consideration or criteria is permanent employees, then one become sample on this research
is settled as 138 employees. Method used on this research is Structural Equation Modeling
(SEM).
Research result indicates that conflict variable of double role has positive and
significant effect to work stress. Conflict variable of double role to work satisfaction is
negative and significant. Variable of leadership style to stress is negative and significant.
Variable of leadership style to work satisfaction is positive and significant. Variable of
leadership style to organization commitment is positive and significant. Variable of work
stress to work satisfaction is negative and significant. Variable of work stress to organization
commitment is negative and significant. Variable of work satisfaction to turnover intention is
negative and significant. Variable of work satisfaction to organization commitment is positive
and significant. Variable of organization commitment to turnover intention is negative and
significant.
Based on the matter so it is expected management can be more attentive also can
improving leadership style and more attention to organization commitment of employees to
hotel because can effect work satisfaction. There are several method to use to increase
employee’s organization commitment to hotel, namely, one of it is by providing adequate
facilities, applying good management to employee’s work system. In addition, can be
performed trying to have outside hotel activities such as outing or rafting in together, so it is
expected can minimize level of employee’s work stress and also turnover intention of
employee.

Keywords: Double role conflict, work stress, leadership style, organization commitment,
work satisfaction, and turnover intention.