PERENCANAAN PEGAWAI, KUALITAS PEGAWAI, EFEKTIVITAS KERJA, LINGKUNGAN FISIK DAN KINERJA PEGAWAI

Abstract

In Indonesia, for the past few years, the state revenue from tax sector have a really
significant role in the state funding. So, it is only logical that Directorate General of Taxation
as the part of the government that officially responsible for the collection of tax revenue need
to perfom it’s fucntions at the best it can be. Directorate General of Taxation just as all
others organizations needed human resources as the driver of it’s performance. So in order
to perform it’s functions at the best it can be, Directorate General of Taxation needed the
best human resources it can recruit. Gianyar Tax Office as a part of Directorate General of
Taxation is holding the functions to provide information, deliver services and controlling
about taxation. To perform it’s functions Gianyar Tax Office need to manage it’s human
resouces so they can perform their duty as the driver of the office performance. In practice,
there’s a gap between the condition expected and the reality.
The purpose of the research is to know, learn and proving the effect of human
resources planning, employee quality, work effectiveness to human resources performance at
Gianyar Tax Office.
The research was a population research. Population of the research was all the
government officials of Gianyar Tax Office with 86 officials but only 81 were participat in.
Data gathering is done by using questionnaire, observation and documentation at the
location of the research, which is Gianyar Tax Office. Data analize is done by using SEM.
The reseach result showed that there is 78,5% positif influence of human resources
planning to employee quality, there is 92,2% positif influence of human resource planning,
physical working enviroment and employee quality to working effectiveness, and there is
94,6% positif influence of human resource planning, physical working enviroment, employee
quality, working effectiveness to employee performance.

Keywords : employee performance, human resources management, Structural Equation Modelling