Jurnal Ilmiah Manajemen dan Bisnis

Tri Hita Karana and Organizational Culture in Society 5.0: Effect on Adaptability, Consistency, Involvement, and Mission

2024-02-12T02:32:41+00:00

Tri Hita Karana is the local wisdom of the Balinese people that emphasizes the harmonization of relationships with God, fellow humans, and nature and is predicted to create an organizational culture in Society 5.0. However, studies showing the influence are still limited. Therefore, this study examines Tri Hita Karana's influence on adaptability, consistency, engagement, and mission as an organizational culture. This study is a quantitative study with an ex post facto approach involving 164 nurses with a purposive sampling technique. Data were collected using a closed questionnaire with a five-point Likert scale. The evaluation used PLS-SEM with a second-order formative reflective model approach for theoretical studies. The evaluation used SEM-PLS with a second-order formative reflective model approach. The main findings of this study identified that Tri Hita Karana affects organizational culture. Tri Hita Karana, which consists of spiritual, social, and ecological values, has a direct positive effect on adaptability, consistency, involvement, and mission. The study also indicated that the influence on adaptability has a higher effect size than other dimensions. The findings provide an understanding of organizational management and encourage them to consider the concept of Tri Hita Karana as an organizational culture for organizational sustainability in the era of Society 5.0.

Uncovering Customer Reuse Intention on Coffee Shop Mobile Application: Is That Impactful?

2024-04-19T06:17:51+00:00

This study aims to explore the factors influencing customer behavior by examining the reuse intention of mobile applications, specifically focusing on Fore Coffee’s customers. Utilizing the Technology Acceptance Model (TAM), the research investigates how perceived usefulness, perceived ease of use, and perceived value impact the intention to reuse the Fore Coffee mobile application. Data were gathered through a survey of Fore Coffee customers in Bali, employing non-probability sampling techniques, with purposive sampling as the specific method. The analysis was conducted using multiple linear regression analysis via SPSS software to determine the relationships between the independent variables (perceived usefulness, perceived ease of use, and perceived value) and the dependent variable (reuse intention). The findings reveal that perceived value does not significantly affect the intention to reuse the Fore Coffee mobile application. In contrast, perceived usefulness and perceived ease of use both have a partially significant positive impact on the reuse intention. These results suggest that while the perceived value of the app might not directly influence customers' decision to continue using it, factors such as its usefulness and ease of use play crucial roles in fostering reuse intentions. This insight is valuable for app developers and marketers aiming to enhance customer retention through improved user experience and functionality.