SUNARIANI, N. N.; ARISANDI, T. KEPUTUSAN PINDAH MEREK SMARTPHONE SAMSUNG KE XIAOMI MELALUI KETIDAKPUASAN KONSUMEN, REFERENCE GROUP DAN ELECTRONIC WORD OF MOUTH. Jurnal Ilmiah Manajemen dan Bisnis, [S. l.], v. 3, n. 1, p. 102-110, 2019. Disponível em: https://journal.undiknas.ac.id/index.php/manajemen/article/view/2112. Acesso em: 3 may. 2024.