Artha Kesumawijaya, I. G., and A. Oka Suryadinatha Gorda. “Leader-Member Exchange, Quality of Worklife, Working Satisfaction and Organizational Citizenship Behavior”. Jurnal Manajemen Bisnis, vol. 13, no. 2, Sept. 2016, pp. 20-64, doi:10.38043/jmb.v13i2.320.