Komitmen, Kepuasan Kerja, Organizational Citizenship Behavior dan Kinerja Pegawai Kontrak

Abstract

In order to conduct the clean and good governance for excellent public services, they
have to support with quality and profesionalism of human resources, responsibility, fair,
honest, have a commitment, work satisfaction and loyalty. The purposes this research to
examine and analyze the influence of Commitment, work satisfaction, organizational
citizenship behaviour (OCB) to contract workers performances.
To examine the problem statements, spread the questionaries to 133 employes at
Dinas Pendapatan Bali Province. The data collected will analyze using structural equation
modelling (SEM). The results are fullfill GoodnessofFitIndexCriteria):Chi-square (c2 ) =
107,246, Relatitive Chi-square (c2/df) = 1,192, Probability = 0,104, RMSEA=0,039, GFI =
0,911, AGFI=0,866, TLI=0,981, CFI=0,986.
The structural equation perform with the regression weight have 4 positives influence
and significance variables, there are committment to Organizational Citizenship Behavior
(OCB), work satisfaction to Organizational Citizenship Behavior (OCB), work satisfaction to
contract workers performances, and organizational Citizenship Behavior (OCB) to contract
workers perfomances. Just one variable have negative value and significance, it is
commitment to contract workers performance. It's mean the committment is not affected
directly to contract workers performances, but through with Organizational Citizenship
Behavior (OCB). In other word, Organizational Citizenship Behavior (OCB) as intervening
variable between committmentandcontract workers performance.
Theresearch contributions are measurement of employee performance at Dinas
Pendapatan Bali Province are very important to do and the management give achievements
for employee performance in obejectives and professional. This research also known the
committment, work satisfaction and Organizational Citizenship Behavior (OCB) variables
have influences to employees performance. Cause of that, three variables must to continued
implementation to achieved optimized and maximized value of employee performances and
inline with management vision and purposess at Dinas Pendapatan Bali Province.

Keyword : committment, work satisfaction, Organizational Citizenship Behavior (OCB),
contract worker performances.