RAI SEMADI, I. G. A. N.; SUNARIANI, N. N. Electronic Word of Mouth, Brand Awareness, Brand Image and Customer Satisfaction. Jurnal Manajemen Bisnis, [S. l.], v. 13, n. 1, p. 156-183, 2016. DOI: 10.38043/jmb.v13i1.318. Disponível em: http://journal.undiknas.ac.id/index.php/magister-manajemen/article/view/318. Acesso em: 22 oct. 2021.